Return Policy

• If you feel a product purchased at our store has not met your expectations, return the item with proof of purchase for exchange, refund, repair, or credit.
• Items must be returned in original condition and with all original sales tags
• All returns must be accompanied by a RETURN AUTHORIZATION CODE. It is the customer's responsibility to contact one of our stores to receive a return authorization code. Any return missing this code will be refused.
• Returns and exchanges can be made at any of our stores, or by mail.
• From within Canada - Return items must be sent via prepaid post. All returns not meeting these requirements will be refused.
• From outside Canada - Return items must be sent via prepaid, insured post. Do not return items by UPS or other carriers, as duty and/or brokerage fees will be charged, and your return will be refused.
• WildernessSupply.ca offers a 90-day return policy with full refund
• Items purchased from our Clearance section or discounted items are final sale and cannot be returned.
• Items purchased at regular retail price have a 2 week price match protection period for any sales held after the purchase date
• Please contact us for more information or for help on processing your return if required.